How to Implement a User Feedback Widget in 5 Minutes

Want to collect user feedback but don't want to build an entire backend system? Here's how to add a professional feedback widget to your site in 5 minutes.

Why Use a Feedback Widget?

Building a feedback system from scratch means creating a database, building an API, managing file uploads (screenshots, videos), creating an admin dashboard, and handling email notifications. That's weeks of work. A feedback widget gives you all of this instantly.

Step 1: Sign Up (30 seconds)

Go to feedport.app and sign up with your email. You'll get a magic link - no password needed.

Step 2: Create a Project (30 seconds)

Once logged in, click "New Project", enter your website name and URL, then click "Create". You'll see your project dashboard with a public key.

Step 3: Add the Script (1 minute)

Copy the script tag from your dashboard and paste it before the closing body tag in your HTML.

Step 4: Test It (2 minutes)

Refresh your page. You should see a feedback widget on the right side with three options: Screenshot, Video, and Text. Try each one and submit feedback - it should appear in your dashboard instantly!

What You Get

With your feedback widget installed, you automatically get video recordings (up to 60 seconds), screenshots with area selection, text messages from users, technical context (browser, OS, screen size, page URL), a dashboard to view and manage feedback, and email notifications when feedback arrives.

Best Practices

Add the script to every page by putting it in your global layout. Test regularly by submitting test feedback weekly. Respond quickly - users love seeing their feedback addressed. Share with your team so everyone can access the dashboard.

Next Steps

Now that you have feedback flowing in, set up notifications so you never miss feedback, invite your team to collaborate, review feedback weekly and prioritize fixes, and close the loop by letting users know when you've addressed their feedback.

That's it! You now have a professional feedback system running on your site in less than 5 minutes.