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Insights & Resources

Learn how to collect better user feedback and build products people love.

Latest Posts

Developer debugging a vague bug report on a SaaS dashboard

How to Get Better Bug Reports From Users (Without Chasing Them)

Most bug reports say “it doesn’t work.” Here’s how to get actionable bug reports with reproduction steps, console logs, and screen recordings—without back-and-forth emails.

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Product Management•

15 min read

Customer Feedback Loop: How to Close It in 4 Simple Steps

Learn how to close the customer feedback loop effectively. Turn user insights into product improvements and show customers you're listening. Step-by-step guide.

Comparison chart showing different feedback tools

Comparisons•

12 min read

Hotjar Alternatives: 7 Better Feedback Tools to Try in 2025

Looking for Hotjar alternatives? Compare 7 powerful feedback tools with better pricing, video feedback, and features. Find the perfect fit for your SaaS product.

Comparison•

7 min read

Best Feedback Widget for SaaS in 2025

Compare the top feedback widgets for SaaS products. Learn which features matter, pricing differences, and how to choose the right tool for your team.

Best Practices•

6 min read

How to Cut Support Tickets by 40% with Video Feedback

Support tickets are expensive and frustrating. Learn how video feedback can reduce tickets by 40%, speed up resolutions, and make your team more productive.