Hotjar Alternatives: 7 Better Feedback Tools to Try in 2025

Hotjar is popular, but it's not the only option—and depending on your needs, it might not even be the best option.

In this guide, we'll explore 7 Hotjar alternatives that offer better pricing, unique features, or specialized capabilities that might be a better fit for your SaaS product.

Why Look for Hotjar Alternatives?

Don't get us wrong—Hotjar is a solid tool. But here are some common reasons teams look for alternatives:

• Price: Starting at $39/month, it can be expensive for startups
• Complexity: Full analytics suite may be overkill if you just need feedback
• No video feedback: Screenshots only, no screen recording
• Session limits: Plans cap the number of recorded sessions
• Loading speed: Analytics scripts can slow down your site

What to Look for in a Hotjar Alternative

Before diving into alternatives, here are key criteria to consider:

• Feedback types: Text, screenshots, video, or all three?
• Pricing model: Flat rate vs. per-session vs. per-seat?
• Ease of setup: How long until you're collecting feedback?
• Privacy focus: GDPR-compliant? Cookie-less?
• Integration needs: Does it connect with your existing tools?

7 Best Hotjar Alternatives

1. Feedport - Best for Video Feedback

Starting at: Free (Pro at $19/month)

If you want video feedback without Hotjar's complexity or price tag, Feedport is your best bet. It's a lightweight widget focused specifically on collecting rich, contextual feedback.

What You Get:

• Video screen recording (30-60 seconds)
• Screenshot capture with annotations
• Text feedback forms
• Automatic context capture
• Unlimited projects on Pro
• White-label option

Compared to Hotjar:

Feature	Feedport	Hotjar
Price	$19/mo	$39/mo+
Video Feedback	✅ Yes	❌ No
Heatmaps	❌ No	✅ Yes
Setup Time	2 minutes	15+ minutes

Best for:

SaaS startups that want video feedback without paying for features they don't need.

2. Usersnap - Best for Developer Teams

Starting at: $69/month

Usersnap is built for technical teams who need deep integrations with development tools like Jira, GitHub, and Linear.

What You Get:

• Visual bug reporting
• Advanced annotation tools
• Developer tool integrations
• Console log capture
• Project management workflows

Best for:

Development teams with existing project management tools who need visual bug tracking.

3. Canny - Best for Feature Requests

Starting at: $50/month

Canny specializes in collecting, organizing, and prioritizing feature requests. It's less about bug reports and more about product roadmap planning.

What You Get:

• Public feedback boards
• Voting and prioritization
• Roadmap integration
• Changelog publishing
• User segmentation

Best for:

SaaS products that want to crowdsource and prioritize feature development.

4. FullStory - Best for Session Replay

Starting at: $599/month (enterprise pricing)

FullStory offers advanced session replay with detailed event tracking and analytics. It's Hotjar on steroids.

What You Get:

• Pixel-perfect session replay
• Advanced search and filtering
• Rage click detection
• Conversion funnel analysis
• Custom event tracking

Best for:

Enterprise companies with significant analytics budgets.

5. Gleap - Best Budget Alternative

Starting at: $39/month

Gleap is similar to Feedport—a feedback widget with video recording—but with a few more features at a slightly higher price.

What You Get:

• Video feedback
• Bug tracking
• Live chat integration
• Knowledge base
• Basic analytics

Best for:

Teams that want video feedback plus some additional support features.

6. Marker.io - Best for Visual Feedback

Starting at: $49/month

Marker.io captures rich technical details automatically, making it perfect for debugging complex issues.

What You Get:

• Screenshot annotations
• Console logs capture
• Network requests capture
• Browser metadata
• Project management integrations

Best for:

Web agencies and development teams debugging technical issues.

7. Microsoft Clarity - Best Free Alternative

Starting at: Free (completely free, no paid plans)

Microsoft Clarity offers session recordings and heatmaps completely free. It's a solid alternative if budget is your main concern.

What You Get:

• Unlimited session recordings
• Heatmaps (click, scroll, area)
• Rage click detection
• Dead click detection
• Basic filtering

Best for:

Budget-conscious teams that need session recordings and heatmaps.

Comparison Table

Tool	Starting Price	Video Feedback	Heatmaps	Best For
Feedport	$19/mo	✅ Yes	❌ No	Video feedback
Usersnap	$69/mo	❌ No	❌ No	Dev teams
Canny	$50/mo	❌ No	❌ No	Feature requests
FullStory	$599/mo	❌ No	✅ Yes	Enterprise
Gleap	$39/mo	✅ Yes	❌ No	Budget option
Marker.io	$49/mo	❌ No	❌ No	Bug tracking
Clarity	Free	❌ No	✅ Yes	Free option
Hotjar	$39/mo	❌ No	✅ Yes	All-in-one

Which Alternative Should You Choose?

Here's our recommendation based on your needs:

• Want video feedback + best value? → Feedport ($19/mo)
• Need developer integrations? → Usersnap ($69/mo)
• Managing feature requests? → Canny ($50/mo)
• Enterprise with big budget? → FullStory ($599/mo)
• Want it completely free? → Microsoft Clarity (free)

The Bottom Line

Hotjar is great, but it's not always the best fit. If you don't need full analytics suite or want video feedback, consider specialized alternatives that better match your needs and budget.

Try Feedport Free

Try Feedport free—no credit card required. Add video feedback to your site in under 5 minutes.